Frequently Asked Questions

Can I Cancel Anytime?

Absolutely! You can cancel at any time if you're not completely satisfied with our services. However, we're confident that you'll love us!

Do you offer support?

Absolutely! We offer a comprehensive array of support resources, including help documents, video tutorials, step-by-step guides, and interactive user manuals. Additionally, our Live Chat tech support is available to assist you. If you need further assistance, we also provide on-demand Zoom support. With these resources at your disposal, you'll have everything necessary to achieve complete success!

Do I get training?

Our goal is to ensure your success, so we’re here to assist you in setting up and training you on how to effectively use GoSmoothSail AI CRM in your daily operations. You will receive a comprehensive hour-long training session alongside a technical setup call. Expect a white-glove onboarding experience designed to prepare you for business growth.

Are there additional fees?

The subscription covers your access to the platform and allows for you to have unlimited users within it. The only other fee that may be charged is for usage of SMS & Email. However, these charges are minimal just $10 dollars will give you about 10,000 emails or 1,000 text messages. Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses. Plus we also provide you with complimentary credits to get your started.

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